Frequently Asked Questions
about Employment at Avant Salons and Spa
Do you only hire when you have open positions?
We
are always looking for great people to join our team regardless of open
positions.
How do I get paid?
Avant gives all Protégé Service providers up to one year hourly when they
first come to work for us. At the end of the year you
will go on commission. Our Commission is a Performance Based Pay that measures
and rewards individual performance. All Avant Employees are taught that Retail
per Ticket Sale leads to Retention leads to Productivity.
They are also measured and paid from Tier One (40%) thru Tier Five
(55%) on these measurements. From the time someone comes to work for us they
should have the sense of Urgency. The degree to which one takes responsibility
to develop and work the systems we teach, will determine your future.
When do I get paid?
Employees are paid every two weeks, on Friday, by 3 pm.
Are you a tipping salon?
Tips are appreciated, not expected. Avant Garde Salon is a tip compliant
salon. Gratuity given to service providers on checks and credit cards are
recorded by Avant and included in paychecks.
It is your responsibility to claim your Cash tips on a Tip Report for
the previous month’s cash tips
Who gets paid vacation?
After one year of employment full time (40 hrs a week) employees are eligible
for vacation pay based on the employees’ length of service.
1-5 years of employment - 5
days paid vacation and up to 5
personal unpaid days, over 5 years
of employment - 10 days paid
vacation and up to 5 personal
unpaid days.
How do you determine my vacation pay?
Vacation pay is determined from W2 from the previous year (or based on
previous 12 months earnings from the date of full time employment.)
How soon can I get Medical Insurance?
After 90 days of employment, an employee averaging 32 hrs or more weekly
becomes eligible to be covered under Avant’s insurance plan.
Upon eligibility, the employee must decide to take advantage of this
benefit. AVANT will pay 50%
towards insurance per each Avant employee.
What is a wellness day?
AVANT strives to be a center for
health and well being for all its internal and external customers.
Proper rest, relaxation and rejuvenation are essential for us to maintain
the service quality we want to provide for our guests.
After 1 year of employment, full-time employees are eligible for paid
wellness days.
Paid wellness days will be accrued for any eligible employee who is present
and on time for work for 1 quarter of a calendar year (3 months). An
employee’s eligibility will be based on the calendar quarter’s attendance.
An employee must have not missed any work the previous quarter in order
to be eligible for wellness pay. Eight
paid hours can be earned quarterly, for a total of 32 hours yearly. Wellness
days must be used within one year of being awarded.
What is your dress code?
Our business is image; fashion in hair and in personal grooming. It is only
logical that we project an image, which is neat, clean, fashionable and
current in our own hair, grooming, and clothing.
Although we each have our personal styles, keep in mind that we are in
a public industry, we should dress in a manner that reflects the products,
services and prices that we represent. Employee dress should be neat in
appearance and in a manner consistent with a professional atmosphere. The
impression made on customers, visitors, and other employees and the need to
promote company and employee safety should be kept in mind.
Jeans are allowed on Fridays and/or Saturdays.
Can I cut and color?
All of our salon professionals specialize in either hair color or hair
cutting.
How soon can I expect to be on the floor?
The training program is self paced and varies from employee to employee. Most
cutting trainees finish their program in
3-6 months, color trainees in
9 –12 months, spa trainees in 2- 4 months.
All trainees are required to attend hands-on
and theory classes on Mondays. You will be given a day off in the
middle of the week.
After completing basic training you are required to do services on about 30
live models. Live models are clients paying reduced prices for their services.
It is your responsibility to find your clients for these services.
The sooner you complete model haircuts / color / spa services the sooner you
will be on the floor.
What is the difference between mentors and instructors?
Mentors are not necessarily your instructors. We
carefully choose your mentors – they are the best of the best at Avant.
Mentors are there to teach you customer service, professionalism and Avant
systems by example, while
instructor’s main focus is technical training.
Can I take Saturdays off?
Everybody is expected to work 8 hr shift on Saturdays, since it is the busiest
day in this industry.
Do you have Salon Meetings?
Meetings are held monthly in your employment location. These meetings are
extremely important. All employees are encouraged to participate and
communicate. Meetings start promptly and all staff should be seated and ready
for the meeting at that time.
Which location will I work at?
We will keep your preferences in mind, however you will be expected to work at
the location we need you most.
How do I apply?
If you are ready to join our team, please send us your resume and application
form via mail, fax or email and we will be contacting you within 2-4 weeks to
schedule an interview.
Mailing address: Attn: Employment, 5823 Westslope drive, Austin, TX, 78731
Fax : 512 – 300 – 0839 Attention: Employment
We
look forward to meeting you!
Why move to Austin?